LUBUDS’ CLUB™ TERMS AND CONDITIONS (“Club T&C”)
This Club T&C of the LUBUDS’ Club Loyalty Program (referred to as “LUBUDS’ CLUB” or “Program” or “Membership” according to its use below) is subordinate to and does not invalidate the more general LUBUDS General Terms and Conditions unless otherwise expressly stated.
It is each LUBUDS’ Club Member (“Club Member” or “you”)’s responsibility to read and understand the Club T&C below:
Introduction
LUBUDS® Group (“LUBUDS” or “we”) was established in 2006 with the launch of its first Japanese outlet. As of 2023, LUBUDS has since introduced Modern Japanese, European, Vietnamese, Specialty Coffee, Thai, Cantonese, Korean and Sichuanese over 15 different cuisine types, 35 F&B brands across Hong Kong, including Central, Wan Chai, Tsim Sha Tsui, Causeway Bay, TaiKoo, Kowloon Tong, Olympian City, Shatin, Yuen Long, Tuen Mun, Tseung Kwan O, West Kowloon Cultural District, Nam Cheong and Mongkok. Since 2020, we have also been managing a boutique hotel in FWD House 1881, a well-known heritage structure in HK. LUBUDS has a fast-growing footprint in Hong Kong and Macau, honing a team of over 1300 staff and over 50 outlets as it continues to establish its presence in the food scene (check out our latest outlets at our website).
The Program
LUBUDS® Club is an all-new paid dining membership program by LUBUDS® Group, tailored to savvy LUBUDS® diners looking for a premium, one-stop solution for integrated dining and lifestyle experiences. Discover LUBUDS’ diverse catalog of over 50 outlets across 35 brands and 15 cuisine types with more convenience, enhanced service, and greater value than ever before. From 20% off on the whole bill and members-only off menu items to free corkage and cakeage, fast-lane service, and members-only events, a world of dining and lifestyle privileges awaits.
The Product
- LUBUDS® Club 3-month Membership Card(Lite) in LUBUDS® APP
- HK$1,000 welcome cash coupons in LUBUDS® APP
Program Benefits
- HK$1: 1 point with better redemption rates of LUBUDS® signature dishes
- HK$1,000 welcome cash coupons
- 20% off on the whole bill (including dine-in, takeaway & LUBUDS Choice products; excluding banquets & events)
- Free corkage (limited to 2 bottles per member per transaction. If there are two members at the table, corkage on the first 4 bottles will be waived for that transaction, etc.)
- LUXE-only birthday rewards
- LUXE-only off menu items
- Fast lane at LUBUDS’ selected restaurants
- Private Pre-Tasting events for new restaurants
- Exclusive purchase of LUBUDS cash vouchers
- Access to bi-monthly members events
- 20% off standard rate for FWD House 1881 Hotel Suites
- Exclusive booking of LUBUDS® Chefs-on-Demand
Validity
validity upon membership activation
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Terms and Conditions for 20% Off Whole Bill Discount
- The 20% discount can be used in conjunction with LUBUDS® Gift Certificates, and all coupons redeemed by LUBUDS® Points, of which blackout dates and other terms and conditions apply.
- The 20% discount cannot be used simultaneously with the $1,000 welcome cash coupons offered with LUBUDS® Club membership.
- The 20% discount for LUBUDS® Club members is applicable to dine-in (including 10% service charge), takeaway, set menus, beverages, jet-flown goods in HK outlets (excluding ALBERGUE 1601 Macau, Casa Maquista Macau), LUBUDS® Choice, and regular-priced SAKE-X retail products (excluding all Juyondai items).
- The 20% discount and LUBUDS® Gift Certificates cannot be used for any private hiring event, corporate function, banquet, wedding banquet, or banquet menu package.
Terms and Conditions for the Birthday Reward
Please enjoy your LUBUDS® Club member’s exclusive birthday reward by presenting this e-coupon before billing
4 or less guests: 1 glass of House White or Red / 1 glass of Mocktail per guest
Over 4 guests: 1 bottle of House White or Red / Mocktail per table
- The Birthday Reward can only be used in conjunction with the 20% discount.
- The Birthday Reward can only be redeemed once at any one of the outlets during the birthday month.
- The Birthday Reward can be used for dine-in only.
- The Birthday Reward can only be used to redeem the items designated by individual outlets. (Subject to a 10% service charge added separately)
Other Terms and Conditions for LUBUDS® Club Membership Benefits
- LUBUDS® Club Membership cannot be purchased using LUBUDS® Gift Certificates nor accumulate LUBUDS® Points.
- Premium members 10% discount is not applicable to purchase of LUBUDS® Club Membership.
- All LUBUDS® Club membership benefits, discounts/offers, and LUBUDS® Point accumulation are not applicable to ALBERGUE 1601 Macau, Casa Maquista Macau and any other Macau outlets.
- The $1,000 welcome cash coupons can be used only for dine-in across all LUBUDS® outlets in Hong Kong (excluding ALBERGUE 1601 Macau, Casa Maquista Macau).
- For the $1,000 welcome cash coupons, One (1) HK$100 cash coupon can be used upon every dine-in spending of HK$200 at designated outlets. A maximum of five (5) welcome cash coupons can be used per single transaction. Splitting table or bill is not allowed.
- Fast lane service is available to LUBUDS® Club members at the following selected restaurants:
- What The Pho (Tseung Kwan O)
- Sushi Senju (Tseung Kwan O)
- Toriten (Tai Wai)
- Moon Palace (Kowloon Tong)
- Full Moon House
- For LUXE members, relevant fees may be applied for reservations of the following selected private venues:
- Chairman Club at FWD House 1881
- The Gallery
- LUBUDS On The Sea
- Private Dining Suite at FWD House 1881
- Free corkage is limited to 2 bottles per member per transaction. If there are two members at the table, corkage on the first 4 bottles will be waived for that transaction, etc. (Subject to a 10% service charge added separately)
- Free corkage cannot be used within any bar premises under LUBUDS® Group.
General Terms and Conditions
- Each Membership for the Program is for the named and registered individual only. The Membership and Price paid is non-transferable, non-assignable, and non-refundable.
- You must be at least 18 years of age to enroll.
- Membership card must be presented at the time of your purchase at LUBUDS.
- For a current list of restaurants and/or locations please visit our website.
- You will continue to enjoy the benefits as a LUBUDS member (i.e. our general membership by downloading and registered in LUBUDS app, free of charge). Your existing general membership tier (Basic/Premium), general membership period, and LUBUDS Points expiry date remain unchanged. LUBUDS Points will continue to be accumulated under your general membership account during the year, and LUBUDS Points expiry aligns with your general membership expiry date.
- If you lose your Membership access, you should contact our customer service at +852 9860 8292 or email: enquiry@lubuds.com] for assistance.
- LUBUDS reserves rights to announce benefits exclusion, to decide the benefits availability and available dates and to make any change to the Club T&C, benefits, price, validity and other conditions upon notification and at its sole discretion.
- Validity period commences on the activation date of your purchased Membership, until the stated expiry date.
- You have the right to cancel your Membership (without refund) at any time and for any reason by contacting us at the contact information above.
- LUBUDS reserves the right to terminate your Membership (without refund) if LUBUDS in its sole discretion considers you have seriously abused the Program. Otherwise, LUBUDS may not cancel or terminate your Membership by notice until after its expiry.
- All intellectual property rights subsisting in the website, app or other channels of the LUBUDS’ Club belong to us or our licensor.
- Subject to your consent obtained in accordance with our Privacy Policy, we can use your personal data to provide you with tailored or personalized offers and promotions in relation to your Club Membership and to send such personalized offers directly to you via your preferred communication channel, and such offers may be subject to its additional terms or conditions.
- Disclaimers: All information, content and materials of any kind provided by us in relation to the Membership are for your general reference only. Your participation in the LUBUDS’ Club is at your own risk. To the fullest extent permitted by law, all information, content, materials and/or services provided or performed in relation to them are provided by us on an “as is” basis, and all express or implied conditions or warranties are excluded.
- LUBUDS make no representations, undertakings or warranties as to accuracy, completeness, currency, quality, merchantability or fitness for purpose in relation to the Membership nor our services will always be uninterrupted, error-free, secure, timely or available, or that any error or malfunction must be rectified.
- LUBUDS shall not be liable for any indirect, special, incidental, punitive or consequential losses or damages suffered by any Club Member or in relation to the Membership, however they may arise, including negligence.
- LUBUDS will have final decisions in any disputes over the Program and/or Membership and/or interpretation of this Club T&C.
- This Club T&C shall be governed by Hong Kong law, and any person not a Club Member shall have no rights to enforce or enjoy the benefits herein.
- In case of any discrepancy or inconsistency between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.
